Introducing the First Production Optimization Platform (POP) in the Mortgage Industry

At Wilqo, we are revolutionizing the mortgage industry with our innovative Production Optimization Platform (POP).

But what exactly is a POP?

A Production Optimization Platform is a comprehensive solution designed to streamline and enhance the entire mortgage production process. Unlike traditional systems, a POP breaks down the lending workflow into atomic-level, manageable tasks, automates routine operations, and provides actionable insights to optimize performance at every step.

Key Features of Wilqo's POP (called Charlie):

Unified Mortgage Operating System

Our platform combines a Point of Sale (POS), a Loan Origination System (LOS), Business Intelligence (BI), Task Management, and other essential tools into a single, cohesive system that can be used across multiple channels.

No Record Locking

Enable simultaneous access by multiple users and automated processes, ensuring uninterrupted workflow. Imagine, Tom can be validating a VOE, while Suzy is locking the rate, while Anne (the borrower) is securely uploading documents, while Frank is signing off on the appraisal, all at the same time in the same loan.

Web-Based Design

Seamlessly compatible across devices and operating systems, ensuring flexibility and accessibility for all users.

Smart Automation

Automate services, validate responses, and verify business requirements without a single click, reducing manual errors and speeding up the process.

Non-Linear Workflow

Our atomic-level activities eliminate the constraints of traditional linear workflows, empowering progress across multiple work items simultaneously. You will no longer be constrained to steps or milestones.

Actionable Analytics

In-app reporting powered by data science helps lenders identify cost-saving opportunities and efficiency improvements. More than just reports, our data insights highlight what’s working well – and what isn’t – across your operations.

Easy Configuration

Configure workflows and manage business processes with a simple drag-and-drop, no-code interface.

Performance

Leveraging modern, cloud-based architecture, Charlie is designed from the ground up to support high volume lenders with scalable, self-regulated infrastructure components. What this means to you is that you will never be sitting around waiting for Charlie to do something.


By integrating these advanced features, our POP transforms the lending experience for borrowers, partners, and staff alike, ensuring a faster, more accurate, and transparent process from application to closing.

Discover how Wilqo's Production Optimization Platform can elevate your lending operations to new heights.