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The Mortgage Industry is Broken

Your LOS is the reason.

We have the cure.

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The Mortgage Industry is Broken

And your LOS is the reason.

We have the cure.

Lending Industry Challenges Include ...

What would it look like if you redesigned mortgage lending from scratch?

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Automate those manual, repetitive tasks?
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Let more than one thing happen on the loan at a time?
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Assign the lowest cost, appropriately-skilled employee to each task?
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Empower mobile access for your borrowers and users?
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Easily surface and record each compliance-related element?
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Leverage a system natively architected for true task-based, distributable activities?
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Electronically pull in data vs. asking the borrower for paper backup?

Keep using your imagination ...
and you are describing Charlie the industry's first
Production Optimization Platform (POP) brought to you by Wilqo.

Change is Good

Built from the ground up (in the cloud, actually), Charlie is redefining how the mortgage industry operates.

Your LOS is The Problem

And the symptoms include:

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Horrible Borrower Experience

Ever wonder why your Net Promoter Score (NPS) might take a sharp 50-point dive?

One reason could be asking for the same information more than once.

Over-collecting data may seem advantageous to your team, but it's a different story from your borrowers' perspective.

Discovering they've provided unnecessary information can be a source of annoyance and inconvenience.

These practices can strain the customer relationship.

Is this really the way to treat the lifeblood of your business?

 
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Zero Differentiation from your Peers

Fact check: Most lenders' websites echo the same promises: a transparent process, the latest technology, and respect for the borrower.

Same Loans, Different Lenders

Given that most mortgage lenders offer similar loan programs, your differentiators narrow down to service, reputation, and rates/fees.

Stuck with Outdated Systems

But how can you truly distinguish yourself if you're operating on the same decades-old systems as everyone else?

What levers can you pull to stand out from the crowd?

 
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Check-the-Checker Workflow

Ever find yourself in a situation where half of your team's efforts are consumed by double-checking work already done by someone else?

A Matter of Control

Could it be because your current system offers limited control over how data is managed, leading to crucial information being overwritten?

Complicated Systems, Confusing Tasks

Or is it due to the complexity of your systems, causing people to forget the correct procedures — particularly when dealing with less common loans?

The Power of Trust

Imagine a scenario where everyone could trust that the work completed before them was accurate and thorough.

Wouldn't that be a game-changer for efficiency and morale?

 
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Audit Nightmares

Unless you're a federally chartered bank — and let's not forget the unique compliance challenges there — every state in which you lend has an interest in scrutinizing your processes. They want to ensure you're not causing harm to their residents.

Costly Consequences

Errors in this high-stakes environment are more than just a nightmare — they can directly impact your bottom line.

Auditors' Trust: Does Your System Measure Up?

Does your current system instill confidence in auditors that every detail — every "i" dotted, every "t" crossed — is being meticulously handled in your process?

Imagine having a system auditors know does the job... how much better would you sleep?

the impact
Horrible Borrower Experience

Ever wonder why your Net Promoter Score (NPS) might take a sharp 50-point dive?

One reason could be the repeated requests for information your clients have already provided.

Over-collecting data may seem advantageous to your team, but it's a different story from your borrowers' perspective.

Discovering they've provided unnecessary information can be a source of annoyance and inconvenience.

These practices can strain the customer relationship.

Is this really the way to treat the lifeblood of your business?

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Zero Differentiation from your Peers

Fact check: Most lenders' websites echo the same promises: a transparent process, the latest technology, and respect for the borrower.

Same Loans, Different Lenders

Given that most mortgage lenders offer similar loan programs, your differentiators narrow down to service, reputation, and rates/fees.

Stuck with Outdated Systems

But how can you truly distinguish yourself if you're operating on the same decades-old system as everyone else?

What levers can you pull to stand out from the crowd?


Check-the-Checker Workflow

Ever find yourself in a situation where half of your team's efforts are consumed by double-checking work already done by someone else?

A Matter of Control

Could it be because your current system offers limited control over how data is managed, leading to crucial information being overwritten?

Complicated Systems, Confusing Tasks

Or is it due to the complexity of your systems, causing people to forget the correct procedures — particularly when dealing with less common loans?

The Power of Trust

Imagine a scenario where everyone could trust that the work completed before them was accurate and thorough.

Wouldn't that be a game-changer for efficiency and morale?

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Audit Nightmares

Unless you're a federally chartered bank — and let's not forget the unique compliance challenges there — every state in which you lend has an interest in scrutinizing your processes. They want to ensure you're not causing harm to their residents.

Costly Consequences

Errors in this high-stakes environment are more than just a nightmare — they can directly impact your bottom line.

Auditors' Trust: Does Your System Measure Up?

Does your current system instill confidence in auditors that every detail — every "i" dotted, every "t" crossed — is being meticulously handled in your process?

Imagine having a system auditors know does the job... how much better would you sleep?

Charlie fixes what's wrong with the mortgage manufacturing process
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Our Philosophy

It is your data.

It is your business.

We want to empower your success and not nickel-and-dime you to death.

For example, your subscription does not include monthly minimums. The mortgage cycle is seasonal, and locking you into a monthly minimum number of loans means you either pay more per loan on months with lower volumes or overage charges when you are busier. Either way, you lose (and the vendor wins).

We don't play that game.

Instead, your subscription with Wilqo includes a targeted number of closed loans for the year (the more you commit to, the lower your per-closed-loan price). Then, each month's volume gets deducted from that target. If you run out of loans before the year is up, you just buy another bundle.

Easy. Fair. Predictable.

Wilqo isn't just better ... we're different.
Experience makes a difference.
Our Team
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Tony Inskeep

EVP, Sales

Our Board

We are growing!

Join our team of passionate, super-smart rockstars and contribute your talents to an industry-disrupting solution.

Our Partners
What people are saying
You guys are going to change this industry big time. I need to decide if I'm in the game or on the sidelines watching my competitors crush me.
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Jeff D

President of a national IMB

Charlie eliminates the problems that typically take up half my day to fix. I'm literally twice as productive now.
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Susan P

Head of Operations at a nationally chartered bank

Finally, a vendor who understands the real pain points lenders deal with every day.
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Kerri H

COO of a national IMB

I can deploy changes in minutes vs. weeks. This is a game changer for our business.
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Frank T

Legacy LOS Admin

 

Let's Talk

Contact Us