Unlock Faster, Smarter Lending with the world’s first POP

WILQO’s Production Optimization Platform (POP)—known as Charlie—is a revolutionary solution designed to streamline loan processing, reduce costs, and enhance the borrower experience. By combining Point of Sale (POS), Loan Origination (LOS), Task Management, Automated Workflow, Business Intelligence, and more into a single, seamless platform, Charlie optimizes your lending operations from start to finish.

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Fast. Compliant. Innovative. That's our POP

Our Production Optimization Platform (POP), called Charlie, is engineered for speed, compliance, and innovation, ensuring lenders have a modern, efficient, and user-friendly system to minimize bottlenecks and improve the loan process.

Our POP is a task-based automation platform with a configurable, modern UX that provides lenders and borrowers with the ultimate lending experience. By leveraging intelligent automation and data-driven insights, Charlie reduces the cost per closed loan while optimizing throughput.

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Unified System

Combines POS, LOS, workflow automation, business intelligence, and task management into one integrated platform.

Task-Based Automation

Automates as many steps as possible and assigns non-automatable tasks to the most skilled and cost-effective team members.

Minimal Training Required Ux

Intuitive design ensures users have exactly what they need, when they need it, leading to faster adoption and reduced training time.

Real-Time Insights

Alerts decision-makers about loans requiring action to improve compliance, reduce fallout, and avoid costly errors.

Non-Linear Workflow

Allows multiple users and automated processes to work on a single loan simultaneously without record locking.

Seamless Integration

Adapts to your business needs, providing a system that grows with your lending operation.

Simple For Your Team

Show your users only what they need to see to complete each activity. Dramatically decrease the time it takes to train new hires and adopt change to existing workflows. Significantly reduce rework.

Better For Borrowers

Keep the overwhelming loan process as simple as possible for your borrowers. Make the loan process simple and natural with an interview style application that only asks for relevant information.

Reduce Cost Per Loan

Reduce your cost per loan via automation; minimizing duplication of effort by moving more activities to lower-cost resources and calling attention to costly parts of your process (such as cures). This is data-driven operational optimization.