The Wilqo Way

Spotlight on Jeff Benjamin: Experience Matters

Written by Wilqo | Jul 29, 2024 10:13:12 PM

After retiring from 19 years with EllieMae/ICE Mortgage Technologies, Jeff Benjamin had the opportunity to compare the mortgage banking technology sector to other market segments, and he found the difference to be shocking.

In almost all other verticals (insurance, health care, financial services, manufacturing, etc.) Jeff has found that software solutions are in place that not only streamline operations and reduce costs, but also allow users to spend their time on human-centric activities instead of rote, repetitive tasks.

Jeff started his mortgage banking journey as a Loan Officer with Sutter Trust, then Director of Sales with BankAmerica, then Executive Vice President with Desert Document Services, before landing at Ellie Mae where he ultimately served as Senior Vice President of Sales and Client Management.

Teaming up with mortgage industry leaders like Larry Huff and Dr. Ivan Darius (former co-founders of Optimal Blue), Ty Jenkins (former founder of Docutech), Rob Katz (former CIO of Monument Mortgage and CEO of DataTrac), and others, they launched Wilqo with the mission of creating the ultimate lending experience.

What does “the ultimate lending experience” mean for mortgage bankers?

  • Automation to do away with stare-and-compare and check-the-checker busy work

  • Borrowers are “in the know” at all times about the status of their loan and what information they need to provide to keep the process moving forward

  • Lenders break the cycle of hiring and firing due to the ebbs and flows of loan volume

Imagine a mortgage lifecycle where no one is frustrated, the loan closes quickly, the investor buys it with no stips or conditions, and your auditors give you a gold star … all while reducing your overall operating costs.

That’s why Jeff is part of the Wilqo team.

“Working with a tech stack architected from the ground up to support our mission of delivering the ultimate lending experience is one of the most exciting opportunities I’ve had in my career,” Jeff said. “The industry as it stands today is not sustainable for most players, and expecting better results while using the same antiquated tools and processes isn’t going to result in the type of change we need to make.”